0800–1700 Hrs (Mon – Thurs), 0800–1630 Hrs (Fri) +268 78021770 info@cic.co.sz Ligwalagwala House, J. S. M. Matsebula Str., Queensgate, Mbabane
  LATEST UPDATES:
PUBLIC NOTICE: COMPLIANCE WITH CONSTRUCTION INDUSTRY COUNCIL LEGISLATIONS (CIC ACT 14 OF 2013) – MANUFACTURING, SUPPLY OR SALE OF SUB-STANDARD CONSTRUCTION MATERIALS Click here to view notice PUBLIC NOTICE: RENEWAL OF CIC REGISTRATION - 2024/2025 FINANCIAL YEAR Click here to view notice PUBLIC NOTICE: STAKEHOLDER SUBMISSIONS ON REVIEW OF CONSTRUCTION INDUSTRY POLICY AND REGULATORY FRAMEWORKS. Click here to view notice PUBLIC NOTICE: OUR OFFICES HAVE RESUMED BUSINESS OPRATIONS FOR 2024. Click here to view notice PRESS RELEASE: INTRODUCTION OF QR CODE VERIFICATION TECHNOLOGY ON CIC CONTRACTOR REGISTRATION CERTIFICATE Click here for more details.

Our Purpose

We regulate, develop, and promote the construction industry to improve the socio-economic status of Eswatini.

Our Intent

To transform the construction industry to attain competitiveness and excellence.

Our Values

Values

Description

Behavioural Rules

RESPECT We respect for ourselves, colleagues, and stakeholders.
  • We are punctual at all times.
  • We interact in a respectful manner.
  • We listen to and value our stakeholder opinions.
  • We handle conflicts and disagreements in a constructive and respectful manner.
  • We are kind and courteous.
COMMITMENT AND DEDICATION We are accountable and responsible for our work and results, whilst putting in extra effort.
  • We are committed and dedicated to keep our promises.
  • We exceed expectations and deliver exceptional results.
  • We are dedicated and responsive, therefore ensuring satisfaction and long-lasting relationships.
  • We hold ourselves accountable for our actions and are willing to learn from our mistakes.
PROFESSIONALISM We are committed to performance excellence and adherence to our code of conduct.
  • We deliver our services in an exceptional manner
  • We prioritize professionalism by maintaining a customer-centric approach in delivering customer services
  • We uphold professionalism through professional appearance and conduct
  • We know and understand our code of conduct and we always apply it.
  • We continuously seek opportunities to learn and grow professionally.
EXCEPTIONAL COMMUNICATION We foster a trustful environment through delivering timely and effective feedback, whilst balancing openness with confidentiality.
  • We communicate in an honest and respectful manner.
  • We give direct, timely, and effective feedback.
  • We are empathetic when giving feedback.
  • We only accept and act on reliable feedback from reliable platforms.
  • We do not share confidential information without the necessary verification.
  • We always use the correct communication channels.
INTEGRITY We stick to our values and uphold the highest ethical standards.
  • Doing the right thing when no one is watching.
  • We build trust and foster respect by upholding the reputation of our organisation.
  • We stick our values.
  • We uphold ethical standards by practically applying our code of conduct.
  • We do not discriminate against any person or entity.
ACHIEVEMENT We meet and exceed our targets and goals.
  • We always work towards meeting and exceeding our targets and goals.
  • We participate in our teams to ensure optimal performance.
  • We work well in teams.
  • We set ambitious team goals and hold ourselves accountable.
  • We foster a culture of teamwork where every member plays a crucial role in our achievements.


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